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Anderson Haulage Dispatcher

Anderson Haulage Dispatcher

Don Anderson Haulage Limited, a specialized logistics company, is a market leader in the field of heavy-haul transportation, successfully moving over-dimensional and overweight shipments for international ports and to destinations throughout North America. Its success is the result of highly experienced / knowledgeable teams providing innovative industry-leading product and client-service support including value-added engineering; professional project management; dependable field service; highly specialized / proprietary equipment; and, competitive pricing.  Located in Gormley, Ontario, Anderson employs over 150 people. The Anderson web site is www.andersonhaulage.com

The Position

Reporting to the President, the Dispatcher will be called upon to provide hands-on day-to-day direction and support to the dispatch function and to ensure the efficiency and effectiveness of operations.  Balancing both customer related work and operational profitability this will entail:

Duties include, but are not limited to:

  • Direct the dispatch activities at Don Anderson Haulage;
  • Coordinate with sales staff, dispatchers, drivers, customer service representatives and clients;
  • Answer inquiries and investigate complaints;
  • Initiate invoicing for completed orders;
  • Analyze customer load information to verify and determine appropriate routes and equipment assignment;
  • Monitor personnel/drivers’ progress on assignments; and,
  • Actively solicit new business.

Qualifications/Skills

  • Minimum High school diploma or equivalent;
  • Transportation / logistics experience a must;
  • Must be familiar with freight forwarding, LTL and cross border logistics;
  • Experience in trucking/dispatch ERP systems such as Truckmate;
  • Demonstrated leadership, organizational, planning and analytical skills;
  • Understanding of cost benefit (variable/fixed and breakeven) analyses,
  • Strong computer  / excellent verbal and written communication skills; and,
  • Ability to develop and maintain effective working relationships.

Please reply (email) to Steve Mould (mould@cmaexecutivesearch.com), referring to Project #23121. We thank all for their interest.  We will contact only those whose backgrounds closely meet the criteria.

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